Brainspire has worked with many professional services firms and developed / enhanced many software solutions. We have built portal and workflow solutions for better customer experiences, solutions to capture and store highly secure data, and systems to automate payment processes involving millions of dollars.
Having access to current and accurate data is one of the highest priorities for services firms.
Giving customers secure access to their data, documents and information for self-service builds loyalty and efficiency in both B2C and B2B businesses.
Often, professional services companies have complex workflow involving document sharing and approval processes. Sharing and moving information efficiently allows professional services companies to operate efficiently without cumbersome manual processes.
Knowledge Management and Document Management solutions allow professional services firms to build, store and search applicable information necessary to deliver outstanding service to their customers. What distinguishes many companies in in this industry, apart from their competitors, is their unique knowledge and the ability to tap into it.