Cool Planet’s online employee portal (built with SharePoint) was relatively new and underutilized by the employees.
Cool Planet wanted to increase employee interaction with the portal by setting up Employee Recognition Programs.
The internal online portal also had a Sales Order Tracking SharePoint list but was not complex enough to track everything the company needed. It had become more of a burden than a benefit.
Solution
Brainspire worked with Cool Planet to design the Employee Recognition Programs that would meet their needs in two parts.
A Thank-You card page where an employee could quickly send a thank-you note to a co-worker with the ability to copy others.
It was built using HTML inside an InfoPath form. The card is aesthetically pleasing and easy to fill out and access from the SharePoint portal.
A Quarterly Award Program in which the employees would nominate a fellow employee to win the Award.
It was built with InfoPath and is and uses Cool Planet’s brand colors.
The form uses SharePoint workflows when submitted to pass the form on to the correct people.
It also features a Hall-of-Fame that employees can visit,
To improve the Order Tracking Process a SharePoint workflow was built out to accommodate the complex flow of orders and keep the customer updated on the status of their shipment.
Benefits
Employees now have more reason to log on and use Cool Planet’s portal.
Feedback on the Employee Recognition program was very positive. The Thank-You card system was used immediately.
Employees using the Order Tracking System were pleased with the new email notifications they received whenever orders entered a new stage of the process.
Because employees received more immediate feedback on their orders, they were more likely to keep that order up to date.
