Situation

• The Client, Rise Broadband, provides high-speed internet to residential and business customers.
• The Client wanted to begin utilizing CSG for their SLBOS and Order Services systems.
• Rise Broadband wanted Brainspire to create an API to interact directly with CSG’s systems that could be used throughout their APIs for themselves and third parties.

Solution

• Some of the technologies specified by the Client were Docker containers, Python, Flask (Python API framework), and Sentry (for error reporting).
• The team used a self-hosted GitLab instance for source control, plus automated builds and deployments.
• Because CSGs services were SOAP based, the team used Zeep(Python library) to handle the integration with them.
• Due to some of the oddities in CSGs services, Brainspire created developer documentation for any future updates.

Benefits

• The solution developed by Brainspire made it easier for their potential clients to sign up and schedule appointments.
• Additionally, it helped to reduce the workload on their sales departments and call centers.
• The newly created API made it easier to interact with CSG’s system.
• Documentation with examples on how to use these APIs was created, benefitting the Client’s developers in the future, as one of the most time-consuming and complex pieces of this project was figuring out how to interact with CSG’s system

Download the Case Study

Download Our Customer Case Study: Rise Broadband